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Quick Summary
From “dream job” disillusionment to tech sales success and co-founding Support Now, Jordan Arogeti shares how to build a career you actually love, navigate working motherhood, and reteach our communities how to show up in life’s biggest moments—far beyond cash and casseroles.
Timestamps (times are approximate)
- 00:00 – Sponsor + intro
- 02:00 – Jordan’s NYC sports-marketing start & the “this isn’t it” gut check
- 09:00 – Pivoting into B2B tech sales (SDR to enterprise AE) + a $2.3B exit
- 17:30 – Sales skills every professional needs: rejection, listening, persuasion
- 22:30 – Maternity leave in sales: writing (and rewriting) the policy
- 28:00 – COVID, newborns, and the missing village → Support Now is born
- 35:00 – What Support Now is (and why it’s different): fundraising + meals + updates + volunteers in one place
- 41:00 – “Support Languages” framework (like Love Languages…for showing up)
- 48:00 – Practical scripts: what to do when you don’t know what to do
- 55:00 – Building a company with 3 kids, boundaries at home, and the real talk
What We Cover
The power of a pivot
Jordan shares the early-career moment when the resume looked impressive but the day-to-day felt misaligned. She walks through the move from sports marketing to tech sales, why starting as an SDR was the best business bootcamp, and how developing persuasion, listening, and buyer empathy unlocked long-term success.
Working motherhood in high-performance roles
From crafting a maternity policy to the reality of ramping back, Jordan talks candidly about the return being the hardest part—and the systems that made it sustainable.
Why casseroles & cash aren’t enough
Out of the chaos of March 2020, Jordan co-founded Support Now—a free, all-in-one platform to rally a community around a family during major life events (illness, loss, newborns, disasters, and more). Think fundraising + meal trains + volunteer signups + updates—in one place—with families typically keeping 100% of funds.
“Support Languages”: how to actually show up
Much like love languages, Support Now’s Support Languages framework helps you identify your natural way of supporting—Organizer, Connector, Problem Solver, Listener, etc.—and then read the room to act. The big unlock: do something and reduce decision fatigue for the person you’re helping.
Try This: Simple Scripts to Show Up Better
- Binary offer (close friend): “I’m bringing dinner Tuesday. Tacos—chicken or beef?”
- If you’re not sure what they need: “A DoorDash e-gift card is on the way—use it whenever.”
- Gentle repair (if time has passed): “I wish I’d reached out sooner. I’ve been thinking of you and I’m here now.”
Links & Resources
- Create a Support Registry: supportnow.org
- Discover your Support Language: supportlanguages.com
- Follow Support Now on IG: @supportnoworg
- Jordan’s podcast: Moms Like Me
- Book mentioned: Never Split the Difference by Chris Voss
Key Takeaways
- You don’t have to love what you sell to love being great at the craft of selling—those skills translate everywhere.
- The “village” is a system, not a slogan. Tools and prompts reduce decision fatigue for both supporters and families.
- Don’t ask “How can I help?”—decide and do, or offer a binary choice.
- You can be ambitious and present: strong boundaries (e.g., off-phone family time) make both work and home better.
Sponsor Shoutout
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